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http://www.openvoc.eu/poi#funnyReviews
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  • Yeah these guys are not great, I have been interacting with them via National Home Warranty to try and fix my AC, they had it running for about 12 hours, the tech had fixed the blower but never checked the actual unit, now it blows air just not cool air. They certainly take their time coming out also. The repair itself was strange, I will entertain you with a brief story: guy arrives on time, early, so I am pleased and hopeful. He asks what's wrong, I explain, he says "I need in your crawl space" so I show him the door in the bathroom. He's in the roof for about ten minutes, comes down and starts walking out the door. I ask "so did you find the problem" and he says "yeah it's the blower motor" so he comes back and says he fixed it, and I need to pay the service call fee. I do this over the phone, to whom I hope is a legit person or now I need a new credit card, and he leaves. AC seems to be moving (cool-ish) air...but ten minutes later he's back at the door. Says "I forgot something in your attic" He goes upstairs for over 20 minutes, I check several times to make sure he didn't die in the heat, but no, he's rustling around still...eventually comes back down and walks right out the door, no explanation. I run over and say "so what was the deal?" To which he replies simply "blower motor" and is gone. I kid you not. He did leave a nice greasy mess on the ceiling though, so I've got lots of finger prints to identify him with, should something shady be found in my attic. I will update if they redeem themselves, I called today to report the AC is out again and the lady was fairly caustic. Oh well. Maybe her AC is out also.
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