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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Five stars for customer service!! We purchased our nursery furniture here, and when we got it home and began assembling the crib, we discovered a factory defect in the wood that wouldn't allow us to completely screw in one of the rails. I called the store to explain the situation and they were very helpful and encouraging about their commitment to making this right. It took a few days to sort out the details, but they were very prompt in their responses and keeping us updated. They reiterated that they were dedicated to fixing this for us in a timely manner. They never once made me feel like this problem was insignificant or something that wasn't a priority for them to fix. I am highly impressed with their professionalism and grateful that they made a potentially stressful situation anything but. We are very happy customers!
http://www.openvoc.eu/poi#coolReviews
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