During my car wash the line stopped for awhile and it then did not complete my drying segment so I had to do a lot of hand drying. I asked the manager if I could get a free $6 car wash. He said "No". Then he said he did not care if I gave him a bad review (over $6). The manager is a real jerk and somehow he does not understand customer service. I can tell a good story or a bad one to many people and he said he doesn't care. It only proves that he is not the business owner since the other staff are very helpful.