Had good experiences with Zipps in other locations. This time, however, the service was mediocre at best. The waitress had an attitude starting with her greeting. Her behavior suggested we were an inconvenience to her. Perhaps she had a bad night (happens to the best/worst of us), perhaps she had plans and got stuck closing the shop . . . Should we have to wonder or should we be able to go out to eat and relax after work without an attitude from the staff? It's burger and fries people . . . a smile or just being pleasant is all we ask. That said, the food was great as usual and there was one person (maybe the cook) who we encountered (1 of 4) who had a good attitude!!!!