First of all, I was so impressed that there was a way to schedule my oil change online! It was very convenient and was also great to hear that I got priority once I arrived since I had made an appointment. I will definitely do that from now on!
This was my first experience at this dealership getting my oil changed. I didn't know what to do, so I called and asked where I should drive my vehicle, and it was explained very clearly to me and the person on the phone was very helpful.
I had my two young children with me and the service person helped me out and was very patient with me and my kids and walked with me and directed me where to go. He gave me a pretty accurate wait time. I didn't ask for a car wash, but he gave me one anyways!
Overall, it was a great experience - even with two kids under the age of 3!