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http://www.openvoc.eu/poi#funnyReviews
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  • While semi-vacationing in Mesa for a national golf tournament I decided to order from this location less than 2 miles from my hotel at 6:30pm. I talked to a guy in training which already made me nervous about the outcome of my order and delivery as I used a coupon given to me by the hotel. I was told the pizza would be delivered within 45 mins. 45 mins later at 7:15 I received a phone call from another staff member claiming the oven "wasn't working" and that they were having someone come in (it's been 45 mins.... if the pizza hasn't been placed in the oven due to it not working why wasn't I notified then to figure something else out?) Anyway, I was in a patient mood and expressed my understanding... after all it's not their fault the oven broke down. The guy said it shouldn't take too long and they would still be able to get the pizza out. Well I called back around 8:10pm asking if the pizza was out for delivery or not. The staff member informed me the pizza was done but was waiting for the driver to come back to pick it up. So i think okay that shouldn't take too long and the pizza should be delivered in another 30-40 mins (WRONG). I call back at 9:10pm and the staff member working is confused because the driver should have "delivered it already" she informed me she would call the driver to figure out what's going on and then call me back about details (she never did). I am not a patient person by all means... however I continued to remain calm when I called back AGAIN to inform them I no longer wanted my pizza as I've been waiting almost 3 hours. The staff explained the manager wasn't there currently but wanted to take some of my information to credit me with something for the poor service/experience I had. Still waiting for a coupon or some incentive.........
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