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| - Don't get me wrong, I love David's Tea. Everything there is so cute and their return policy is great which makes it easy to try out new flavours! They have a huge collection of teas ranging from fun fruity to calming herbal. HOWEVER, this particular store is a no go for many reasons. I walked in there hoping to find a nice tea infuser mug from their summer sale, and this one cup caught my eye. It had a lovely light green dandelion design, and what made it especially appealing was its low price of $14. But when I walked up to purchase, they told me it was wrongly labeled and the actual price was $18. They then suggested that I try a different design for the same price instead of honoring their mistake. They said that there was nothing that they could do, but if they truly valued their customers, they would have found a way. Moreover, as they have made mistakes labeling their products sale % they have also not properly marked their sale items. On the website, the organic silk dragon Jasmine tin was 40% off costing only $9. BUT in the store it was marked as full price, and when I asked them about the price, they refused to give me the discount stating that only the tins labeled were on sale. Instead of this store, I recommend the one just a couple blocks down at 2389 yonge street. At that store, they had everything labeled correctly and I happily purchased my Jasmine tea with the discount there.
TLDR; This particular store doesn't value its customers, and wrongly labels their products. If you are looking for a David's Tea around the area, you should go to the one at 2389 yonge street a few blocks down instead.
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