I've been to this place several times and LOVED it!! BUT.. this time; not so much! The only person that speaks english was not there, so trying to communicate with anyone was a challenge. I have always asked for "Andy" cause he does such a good job, but this time he was busy, so I got one of the ladies. The therapists were chatting with each other, and it was very distractive. The lady I had seemed very rushed and bothered. Not the best experience this time.. After my massage I walked back to the restroom and noticed a man being ushered in to a private room in the back with a door.. I thought this was weird and asked myself "Why does he get a private room and my friend and I were out in the open and had to listen to all the distracting noises. I really hope nothing illegal is being done.. I don't condone this behavior and am not 100% decided if I will be returning.