We wanted to have a brunch style meal today and decided to try your restaurant. It was busy which I always take as a good sign...lots of people equals quality service and food...not so this time. We arrived and we got seated right away...took a bit for waitress to come but we ordered coffee and she was gone a long time before we got it. My husband got a phone call at 11:02 the same time we were placing our order...meal took 45 min to arrive...time was tracked from phone call. When meal finally arrived the waitress dropped off plates and took off. When I looked at my order Oasis brunch my eggs were hard and looked like they had been sitting under heating lamp for a bit...ordered over easy. Bacon was over cooked touched it and it crumbled. Way too hungry to wait for new eggs as after I complained she went to the kitchen and they told her they could have 2 new eggs in 2 min...really than what took so long to make our meal? No thank you...I was so surprised that there was no discount or even the coffee taken off the bill just lots of excuses about short staff and lots of customers. Where was the manager walking the floor just reassuring the customers and taking accountability for the poor service...even a voucher for future visit would have been better than nothing. Will probably not return to this spot with so many other restaurants in the area...