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  • This is the third time I've eaten here and the food is always passable enough and thankfully, unlike other reviewers, I've never found hair in my meal. But after this evening I'm over it. My boyfriend and I went in for a falafel and a chicken shawarma. First, the woman at the counter stopped making our order when someone else walked in because "he ordered first but I forgot to make his food". Okay, sure. Also of note, the man's meal ended up being made with falafel balls that had just been sitting in the fryer. I also noticed an order being called as ready for delivery that just sat on the counter the entire time we were there. Anyway. When she started making our order she accidentally put one of my falafel balls onto my boyfriend's chicken shawarma, realised her mistake, then went to put the falafel in my wrap. I said, "ummm" and her response was, "I'm making more than one order you can't expect it to be perfect." There was no one else waiting to be served so no, she wasn't making more than one order but okay. When we got home, the falafel was soggy, sloppy, and bland. I can live with kind of meh food but when you're rude to customers there's no reason at all for me to come back. Overall: meh food, terrible service, and questionable food handling and sanitation practices.
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