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  • Its been two years since my last review-sadly I still come here to shop at the least once a month. Customer service still unfriendly, and yesterday just confirmed it once again. Please do something about your "older" employees who feel so mighty. From the greeter who glares at you when you walk in/out like your a thief, to the little short punk hair lady, who needs a customer service relations class, and you have her taken $ at the BBQ. While I love the merchandise at this Brass, the Goodyear store KILLS it with customer service, from the 1st step in the door until you walk on out, they are friendly, and actually help you, if they see you carrying stuff, they offer to take it up, not this Brass, you know what I was told, carts are located at the door (never enough carts in the store) or you can take it to counter. This happens all the time just not sale days. Goodyear and East side antique stores will now get my business, the cranky employees here have pushed my money elsewhere.
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