I guess I went nearly 6 mos without cracking the screen on my iphone. I use Yelp a lot and these guys have a lot of good/very good reviews. I called them around 1pm on a Saturday, dropped it off at 2 and picked it up at 3.
I mentioned Yelp and their good reviews and he gave me $5 off.
I didnt want to have to use ANYONE but i cracked my screen and I gave these guys a shot. I dont regret it at all.
It went about as smoothly as it could have.