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  • I've been coming to pizzeria Bianca since 2001. I've always had a fantastic time. So for my birthday I decided it would be a fun spot to take my husband. First the pizza was as good as always... But this time the service was UNACCEPTABLE! Kari was our server and she was terrible. It took awhile for her to come over to us initially. She bussed a table before even greeting us (in a not so busy restaurant at the time between lunch and dinner). This is a forgivable offense, but then she never checked on us, she never asked how we were, she never asked if we needed anything or if we liked the pizza until our pizzas were gone. She asked if we wanted another beer only after it had been empty for 10 mins and the meal was over. She never refilled the water, someone else was nice enough to do that for her! And here's the worst part: when we ordered the anti-pasta dish we were told it wasn't available until 5pm, yet another table (which happened to be employees / friends of the manager) got the same dish 20 mins after we ordered it. So it wasn't that it wasn't available, it's that it wasn't available for the likes of us. When I asked about it, Kari said well sometimes it's available sooner than 5pm. Did she bother to ask if it was available for us? No! When I mentioned, "oh, it looks like they work here" (since the hostess sat down with them) She said, "well yeah, they're friends of he manager." To which I respond: "Favoritism is always appreciated." So thank you very much for the horrible experience! Did she offer anything else in exchange? No! I didn't even bother to tell her it was my birthday. I asked for a manager. "Oh, I'm sorry there isn't one on duty!" Needless to say, I won't be talking up Pizzeria Bianco anymore like I have for years. This was a horrible experience and I won't be back.
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