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  • This is the worst managed restaurant I have ever visited. I was excited when I learned that Zaxbys was coming to Mint Hill as I have had good experiences at other locations. Now I am just disappointed. The staff here isn't really rude they are just indifferent. It seems as though customers are an interruption to whatever more important stuff they are doing. BTW it ain't cleaning. I don't understand how anyone expects to earn repeat business with these employees. The service is so slow that you can go to a true casual restaurant and be served better food much quicker than at this fast food place. I guess the good news is that the word is out on the street. Everyone I have talked to is disgusted too. Hopefully. the next owners/managers will care about their customers.
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