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| - I have to say it's a most impressive place to leave your pet. Walking up you feel like that you're providing your best friend with a luxury experience...and then you get to the front desk and it's like brake slamming.
I entered the building and I encountered a woman AT A DOG BOARDING PLACE with her dog pulled closely to her as though my dog might give hers cooties. I wonder why she isolates him if he's there to stay WITH OTHER DOGS.
That was just a taste of what was to come.
I had just driven four hours. In that time I had my last dog boarding place send over all my dog's up-to-date info. I called a few times to ask about how much it would cost and if they would wash my dogs for me. All was good to go.
I got in and as I'm holding my 1.5 lb Yorkie, Luci and watching my 5 lb Morkie, Gatsby, get a little love from the staff, I was told in the rudest of terms that my dogs would need to have their temperament tested. I was a little peeved because I was holding the smallest dog in the world and wondering how, in the four short months I'd had her, she'd even developed a temperament, but I digress. The woman at the desk barked at me and was very rude. For the face of the business you'd think she'd keep her snarling to a minimum, but clearly not.
So, I leave my dogs for just a few hours and come back right at close. I had verified AT THE DESK that my dogs would cost a certain amount, but that the dog washing would be complimentary because it was their first time, maybe? I don't know why. At any rate I was willing to pay for it and said so; I clearly stated I wanted them to have a bath and would pay for it.
I pick them up and they are filthy. Not only are the filthy, but my 1.5 lb dog is shaking like a leaf. She was terrified and no one even gave a sh** here. They just let her shake. That tells me a lot about this place. Between the receptionist and my dog being terrified I'm pretty sure this place is not on my list of places to come back to. By the way, this is the second time my Yorkie has been boarded and the other one loved her and cuddled her so that she wasn't afraid. She wasn't shaking when I picked her up and she was only three months then. This place is not a place I'd return to. Thank goodness it was free, although truthfully, after the way my dogs were treated (or not) I wouldn't have paid for it anyway.
The ONLY reason this gets two stars is for the girl at the front desk when I came to pick them up and a guy that was there who offered to wash my dogs really quickly before I left. They were the only bright spot about this place. Otherwise they'd get a big fat ONE star.
Terrible experience.
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