The sw location is very clean and they seem to pick up often with a light cleaning of a few toys at a time. The girl we signed up with couldn't explain what the classes and doesn't enforce parents wearing socks. It seems the classes I was interested in (tumbling & art) my 3 1/2 would age out of at 4. That is a huge selling point for this place as others don't offer it. Additional cooler classes are $120, bummer. The play area is for kids of all ages but does need larger mats under the slides as they are very slick. I would suggest a gate for the infant area or moving it to the toy store and an age change to 0-2yrs. Moving the Lego area out of the infant to the bigger kids area. I would also suggest checking all toys as many need batteries and making sure employees know what the business is selling. It was very frustrating canceling my membership the same day signing up as their contract states no refunds with 30days notice. A 24 hour grace period would be great. Upon asking employees if the broken slide will be replaced I shouldn't hear the owners can't afford it. Gives a very unsettling feeling to parents.