| rev:text
| - I still can't believe that I'm writing my first yelp review for the resto that was on the top of my must-visit list.
This place has definitely seen better days. Since it opened with a big hype, I, a big fan of izakaya, was dying to try this place. All reviews were great except my friends' one and now I think I should've listened to them.
Guess something must have happened to this place like a main chef or owner has been changed or so.
Ok, firstly,
I booked the table and showed up at the right time. When I said my name to one of waitresses, she brought my name stand from another table and guided us to the one right next to the window which was super f*** cold. Surely I asked her to move us to the warmer table where my name stand was originally located, but she just cut it simply saying NO. The place was not even half full on Friday night!
And we waited to order, which also took nearly 20mins. There's a slight language barrier between Japanese waitress and us.
Ok, yummy food could cover this.
One of my friends got beef okonomiyaki, today's special, and she kept spitting it out because it was full of beef fat! We called our waitress and explained why we wanted to return that dish. Tada! She brought it back after talking to one of chefs saying it's beef TENDONS, not fat! C'mom! I also cook, with being asian rooted, and had tons of Japanese food in my life. I can easily tell the difference btw tendons and fat! She was still hesitating not to take that dish back, so we had to make our point more clear. It also was served on a normal plate, not on a hot plate like other okonomiyakis. That's probably the reason it's cheaper than other ones on the menu. To be fair, I ordered pork okonomiyaki myself which was served on a hot plate and looked ok. And after finishing a quarter of it, it turned out pork in that dish meant only two thin slices of BACON - mostly fat too! Sure you can say bacon is a basically part of pork but it felt scammy to me not to have any real pork in that dish. 3 chefs look Japanese to me and I'm pretty sure they also knew that's not a proper pork okonomiyaki. Believe me, i'm a okonomiyaki killer, and it was the worst one I've ever had in my life.
We also ordered grilled chicken which was just simply PAN fried, not grilled. And we saw some photos of this dish on yelp with sauce on the side but ours just came simply as it is - a big chunk of pan fried chicken.
Our waitress seemed to keep forgetting about the serving process. The knife for a grilled chicken and cutter for okonomiyaki never came with dishes at the same time, we had to wait about 10mins to get it.
Four of us ordered 7-8 dishes all together and each dish came nearly every 30mins. There were 3 chefs working in the open kitchen and the resto was not super busy. It seemed like there's no communication in the kitchen or just bad multitasking techniques.
Bad/mediocre food, freezing seats, inattentive service... my husband even had to put on a jacket while having food but none of waitresses seemed to care.
Ok, let's leave then.
Right! We asked water once sitting down and had to keep asking again and again since our waitress never brought some to us while filling up the next table's glasses- surely they're a big group. Yes, we finally had water when we paid the bill - thru another waitress.
When we tried to get the bill, our waitress just disappeared so had to ask another one who's bringing the wrong bill. The dish we returned was still sitting on the bill, and she seemed not understand what we're saying and kept coming back and forth to figure out what's happening.
Snail-beating slow food service, ridiculously inattentive waitress, bad food, freezer-like dining area - I would give 0 star if I could.
Maybe we're unlucky or,,, chefs and our server were not in good mood or so, but guys, you better go to other izakayas if you can. Most of izakayas in toronto are way better than this so-called hidden gem.
Unbelievably disappointing.
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