Yes they are fairly new, but they really need to get they're stuff in order. They made me wait an additional 30 minutes because they had to refill the Nutella bottle!? Wtf why not just pour it in. Anyway they had blended my drink and it was just sitting there waiting for Nutella I saw the guy pour some espresso then the Nutella arrives and wait ... The Asian lady (I assume is a manager or owner) pours in 4 additional scoops of ice to my already blended drinks .. Am I seeing this shit happen?? She makes 4 drinks instead of 2 and they taste more of ice than anything else. The lady then gives the first two drinks to a customer who just had placed the order. I was so furious I wanted to throw the drink at this lady. Expensive watered down drinks with only 1 shot of espresso for 4 drinks. I was so freaking mad after waiting in line 1 1/2 hours I get this crap drink. I only went to take my sister which her drink was great ( hence 1 star) she received hers in a timely manner.
I would like my money back!!!