I loved Legacy Air.
1. The woman who answered the phone provided excellent customer service. Super friendly, genuine, and just wonderful to speak to. Great first impression.
2. They send email reminders and to let you know when the technician is on their way. You can track and see where the technician is, and they send you a picture of the technician which I think is FANTASTIC. Definitely made me feel comfortable opening the door - GREAT service.
3. The technician was great. He was efficient, informative, answered my questions honestly when he could have easily sold me something, and the prices seemed pretty reasonable. I have no issue paying additional for better service/quality product - the reviews on here definitely give them justice!
I will absolutely use Legacy Air again and recommend them to my friends and neighbors. Great service and wonderful people!