So far I'm disappointed. Not only did the first tech not complete the job. When scheduling them to come back, I spent all day home waiting for them to arrive , they never showed. They called me at 4 pm to tell me they wouldn't be the. ( the appt was from 11-1) no kidding... could they have called me lets say at 1 to tell me? Nope.
They really don't have skilled people working for them. And they aren't courteous enough to call earlier.
Day 2 still no show. Spoke to the owner Bob who told me that his employees should have never promised me a time. He said they should have told me either morning or afternoon?? What?? Who does business like that?? He said that the call out would be free. I said it already was because it took weeks to get someone out in the first place.. next he's going to have to pay me! Can't get any lower than them.. if there was a negative star rating, I would give them it.