About: http://data.yelp.com/Review/id/Z-q-P9RVG22OegSUMnC0CQ

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About: http://data.yelp.com/Review/id/Z-q-P9RVG22OegSUMnC0CQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-04-30 00:00:00 (xsd:dateTime)
itemReviewed	Aim 2 Please Moving
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	Aim 2 Please was scheduled to move me today at noon (4/30/16) however they NEVER showed up. Here are the events that took place on why they were given 1 star and why I will NEVER refer them to anyone. I called them at 12:15 to find out their ETA and I received no answer, I texted 5 minutes later to find out their ETA and I received no reply, and I called again at 1pm and I received no answer. At that point I realized they were just not going to show up nor reply to any of my attempts to contact them in regards to our scheduled moving time so I contacted another company (We're Moving) and thank God they were available. Finally at 1:30/2pm I received a text message stating that the move they we were working on was taking longer than expected. I texted back and notified Raymond (Manager) that I found another company because I didn't hear anything from him when I originally reached out almost 2 hrs ago. His reply was "ok thanks". I am a very fair person and I understand that circumstances arise that are sometimes out of our control but as a business the proper thing to do is notify your customers that you are running behind. However, in this situation this did NOT happen. I reached out to the business and didn't receive a reply until almost two hours after our original appointment. Then to add injury to insult there was not an apology given or any sort of empathy on their lack of communication and customer service. I take my time seriously so as business they should respect that. With all that being said, I will NOT refer them to anyone because good customer service and communication goes a long way and this company does NOT exhibit those attributes.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Sommer

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