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| - Use to be a great place to eat!! Now, hmmmm "awful" would be the word that comes to mind. Let's go over the last 4 times there- cheddar bacon burger- had it the first time and it was dry and over cooked, I hoped it was only once, and tried the same item about a week later, same/same, dry and over cooked. Gave Earls another chance a week or so later; ordered 2 orders of Santa Fe salad with chicken. Both came out with chicken that was burnt, when the server was told, they made 2 new ones, and only charged for one. Fourth and last time, I went to Earls because a friend of mine likes it there, I mentioned it was going down hill, and my friend was surprised. But only surprised until he got his chicken sandwich, which he found to be dry and over cooked, which seems to be the "norm" for this place now.
Not sure what has happened to this location, but guessing bad management!
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