I don't know if it was the holiday's C staff running the register, but I experienced rude service and an unpleasant surprise as I ordered my food. I received two gift certificates for $5.00 (totaling $10) and went int to get a bowl of soup and soda. The girl at the register told me I could only use one certificate and not both. She then condescendingly confirmed this with the manager. What the hell? Seriously? It wouldn't even total $10 for soup and a soda and I didn't want any change back. The girl had an attitude which annoyed me. And not accepting both the gift certificates was a stupid business decision and an improper way to treat a new customer to your shop. Thank you, but no. I will be taking my business to my favorite coffee shop on the east side -- to Caribou in La Plaz -- where the atmosphere is better and staff is polite and quick. And the muffin I got with the remainder of my $5 was stale. Fail.