This was my first time here and I was excited to finally try it but I ended up really disappointed. I got an iced coffee which in my opinion is hard to get wrong. I honestly could not even drink it. Very watered down (and then some when the ice melted) and lack of flavor. Whatever I could taste had a very weird aftertaste. Needless to say, I had to throw the drink away. If you like the strong, robust taste of coffee this place is not for you. Additionally, the customer service was unremarkable so I don't really have a reason to come back.