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| - I would give zero star if I could. We had them install a lawn that could take flood irrigation. We started to have issues with the very first irrigation run in March 2013. It is August 2013 and Treeline hasn't resolved the issue yet. Do not use them, they don't know what they are doing. They did our landscaping and we spent about $25,000 plus and still have an nonfunctional lawn and are having several issues. Treeline has yet to tell us after 5 months of running around what they are going to do to fix their ugly landscaping job. They are giving us a run around and wasting our time. I have complained about them to BBB. If anyone interested in getting pictures to see what their job look like, please contact me.
Update: Odean came out and told us they will rip out the front yard grass which was dead because of the wrong grading. He spent almost an hour walking around our property taking notes seeming genuinely apologetic. One month later, NOTHING. Called at least 20 times and finally when I threatened to take the matter to a TV station I got a call from James (an arrogant, ignorant person) asking me to meet with him at the house to show him the issues. My response, "Are you kidding me, after Jeff, Brad, and Odean, now you still want me to show you want was wrong". I told him Odean had confirmed that grading was wrong that's why water was pouring out on the side of the yard. James response "Odean has no authority to make such decisions, I am the owner and I will decide if it needs work". At that point, I lost it and told Mr. James that I was not going to waste my time on their company and their lies. They had wasted enough of my time and that I was going to meet with the tv station crew regarding our yard. James then told me "we will fix what WE think needs fixing". James and crew came by and poured a bucket of dirt around the 1/10th of the berms and replaced dead bushes with ugly grass like bush. Completely unacceptable. I have pictures and videos of their horrendous job. I have hired another landscaping company to slowly fix this problem, since grading is major work and sod will be another few hundred dollars. But it doesn't matter, Treeline got paid in advance and consumer can go cry somewhere else.
They do not stand behind their work and don't know what they are doing. Do yourself a favor and save your money and hire a proper landscaping company.
SHAME ON TREELINE!
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