It's probably the best hookah bar in Pittsburgh with quality flavors. This is my 3rd time there and twice this week. No problems with their hookah base, coals and pipes at all. It gets crowed with lot of young people and I sometimes do find myself oldest among which is not very helpful but nothing Cafe management can help about it.
They have dark Ambiance which is good for smokey places. It's only relaxing one if I have my ear phones on, due to lot of young crowd shouting at each other.
They don't have good exhaust fans over there so I'd rather sit closer to door so i can get some oxygen from time to time whenever someone opens that door.
What I'd like management is to focus on customer service which was close to nothing except when you want to order and when you want to to get coal changed. They don't greet you that well, neither they would ask you if everything's alright once in a while. I have been to hookah places and whoever has to pay over 10$ for a hookah do get a really good customer service.
The only reason I'm not giving it 5 star is lack of customer service but I'd definitely want to go back as I have no better choices.