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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I am only giving them 1 star because 0 is not an option. I gave this place two chances and both were negative experiences. The first visit I got a manicure with gel polish and asked for the basic pedicure since I get these weekly that was all I wanted this visit. The lady that I got made my visit so uncomfortable by the time I was done with trying to up sell me it was almost comical, she asked me 4 times if "I wanted a pretty flower" after I said no the first time she should have respected what I asked for. She also kept insisting I need callus removal when I didn't have any callus and parafin treatment, which was almost insulting she brought it up so many times. So Tuesday I gave this place a second chance, I'm new to the area and it's close to where I live so I really wanted to like it and thought maybe I just got an obnoxious person the first time. I got a basic pedicure and powder dip manicure, I was in a hurry and before we started asked if it was able to be done in an hour and that I was fine skipping the massage on both my hands and feet and the man that I got said yes. Well for starters it took an hour and a half, it was a mediocre job at best, he left my nails early 90's square so I had to refill them all when I got home and they are way to thick but the bigger issue was he broke my pure rose gold bracelet I was wearing when he proceeded to start to give me a massage I had requested not to have. He didn't apologize, simply said "it was an accident" and when I got finished I asked the owner if I could bring the repair bill in for the bracelet (it wasn't just the clasp that had broken but he ripped delicate chain clear apart that was a wedding gift from my mother in law), her response was "no, he said it was an accident, you should take off all jewelry for your massage", I told her I requested no massage but she simply repeated it was an accident. Judging from your other yelp reviews this place won't be around long if this is the type of customer service you give, and it's shocking to me you'd prefer to lose a weekly customer because you're to cheap to fix property one of your employees destroyed. Update June 13, 2017, the manager apologized and offered to pay for repairs of y bracelet so I brought it in today & was reimbursed. He was very nice and apologized profusely for his employees.
http://www.openvoc.eu/poi#coolReviews
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