Full disclosure: I am a hairstylist who has worked in high end salons, so I have a standard I would like my stylist to meet. Yesterday I saw Cassie, the new manager of this location, for a haircut-- and she totally hooked me up! I could tell by feel that she was super thorough, and she said she uses "Supercuts technique". It must mean "perfectionist technique", because she checked for balance several times. She also gave me some product suggestions and a wet brush to brush through my hair when it is wet without tearing it to shreds. In short, top notch customer service and I look freakin HOTT. For 16.95 plus tip???? Worth every penny and then some. Thanks Cassie!!!