This is the worst dealer that I have ever worked with! I thought I was moving up when I sold my Honda and bought the BMW. Not the case! Once you own the car, the service department could care less about your needs. It feels that you are bothering them when you bring your vehicle in. I would steer clear from this dealer. I had issues with my vehicle prior to warranty expiration. When the item broke, 3 day after warranty expired, they would not fix and wanted nothing to do with me. I will never give my business to Chapman again!