I don't come to this location much because it is always packed, which results in waits for drinks and hookahs. So usually the service is pretty bad, especially compared to the other location in the university area. BUT tonight we had Jamal, and despite having to wait for a hookah (not his fault) we had good service from him. No wait for our drinks, and he actually checked up on us relatively frequently despite being so busy. Some of the best service I've received here!