The staff here are very friendly and nice to my dog. I've had a different doctor almost every time I've visited in the past two years and each doctor has been very knowledgeable, offering free advice for training, etc.
The thing that hurts is the price. Like someone else said, the prices are really high, higher than other vets I've been to! They don't just bill you for one thing, they add on other services and the bill when I went to the front was just crazy. Easily three times over the other two vets I've been to. Sadly, I think I will need to find another veterinary clinic. Their location isn't very good for parking either.