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  • The atmosphere here is very nice, but a restaurant can't just survive on this alone. When we arrived we were waiting in a line that was not moving. Then an employee politely told us we could go to the bar and place our order. My sister and cousin ordered a cup of soup with a salad and pretzel and a grilled cheese. I placed my order separate for a pork chili verde pot pie. My sisters soup arrived in a huge bowl. She explained she ordered a cup. The server told her it was the cup. The server asked if we needed anything else my sister explained she ordered a salad and pretzel. The server went to check on the items and came back and said the person who rang up our order must not have included the salad and pretzel as they were not on your receipt. My sister explained no problem, she didn't think she could eat them anyway because the soup was so big. A few minutes later a different person brings the pretzels to our table. We all looked confused to say the least. This server said they had already put the order in. How could they put the order in if she was not charged? We thought at this point they were just giving us the pretzel because it was already made. The pretzel was OK but the sauce given to dip it in was awful and had not taste. It just tasted like flour and water. To our surprise another server had charged my sisters credit card on a separate transaction without getting the card from her to do so, then hand carried the receipt to our table for her to sign it. Very suspicious behavior for a business. Now lets discuss the pork pot pie. It was pricy and came out small, overcooked, and literally was dryer than a cotton ball. There was no gravy inside. On the way out, I waited in the front area to talk to a manager but the same gentleman working behind the bar did not have the situational awareness to see I was waiting. I eventually just left. Will not return.
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