| rev:text
| - Three stars entirely for the food. If there was a half star to give, it would be for the cool walls and the 90's music WITH VIDEO that they had running. The service was... lacking. Not like anyone was rude, they just weren't present.
The place was active within 20 minutes of us arriving, but not even close to swamped at any point. When we walked in the door, two staff members said they would be right with us, but there were THREE more parties that showed up and were waiting in line behind us before someone finally came to seat us. A fourth party came to the door, saw the situation, and moved on. That's lost revenue, folks.
There were at least three female waitresses and a male supervisor on the floor (plus bar staff), but we NEVER got our waitress to actually come take our order. We had to flag down the hostess and insist that she take our food order (as she really didn't want to take more than our drink order and was sure our waitress would be with us shortly, for real this time). We were checked on by our waitress _after_ our food came and we had sent the hostess back to get ketchup, but we didn't our see our server again until we had flagged someone ELSE down and asked for our bill. We specifically told our server we wanted it all together, but somehow she came out and started trying to hand people their individual orders. It would have been comical had we not said multiple times that we were in a rush and didn't want to spend an hour doing lunch at 3pm which is what we ended up doing.
I do have to say that the food was great. One person in our party considered their burger to be a bit too small (they are on the small side, but a serving of meat is 3 oz, so I'm not opposed to keeping it in that range). As served, they do look petit, but they are thick and juicy which isn't a bad trade off. The sides were great, the beers arrived full (when they finally did come), and the burgers were cooked as ordered--including my cheese substitution. My personal complaint would have been that when burgers are topped with mushroom and onion, I expect more than four pieces of each of those toppings. Seeing it be skimpy upon arrival, I planned, but the toppings felt a little light despite the generous serving of gravy.
Would I go back? I'm actually pretty undecided. I'm not a burger girl so I loved that the menu was diverse and long, and the atmosphere would have been great if there were any staff supporting us, but I'm not a burger girl so any place that doesn't wow me isn't going to get my vote. I still prefer the burgers at Ri Ra's Rooftop Patio...
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