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  • I love this town but this DQ is nothing but problems. Most recently, I ordered a Coke. I drank some while at the restaurant and took the rest home. I left it on my counter that night and went to throw it away the next morning and noticed something moving around in the cup. I dumped it out and out come the soda machine nozzle which was also dirty. Thank goodness it wasn't something smaller that could have choked a child and thank goodness it wasn't in my child's drink. Ewwww! Also, last September, my kids and I went through the drive through and ordered a kids grilled cheese meal for one of my daughters. We could see inside the building, there were no customers, but plenty of workers on their cell phones. It's crazy how my 10 year old made a comment "wow, look at all of them on their cell phones". So, we ordered and went home. My daughter opened up her grilled cheese and found 1 slice of bread with non melted cheese placed on top. There wasn't a second piece of bread and the cheese wasn't melted. I did call that night and they gave us a new meal. I would be embarrassed to know things like this were happening if this was my business. In fact, my family did own a Dairy Queen and I would be livid to know employees are making these errors and not mindful of what they are doing. I have pictures of both situations. I called today about the Coke and I requested to speak to the owner as I would think that would be someone who would really care. The first person I talked to said that the owner would tell me the same thing as the Supervisor. They then got me to a Supervisor, Carissa, who apologized and said that the worker must not have noticed that thing fell into my drink because It's dark and my drink was dark. She said she did find out the next morning that they were missing the nozzle. She was going to pass on my name and number to the owner but they aren't sure when she would come in. I can see on Yelp as well as hearing comments from friends of mine in the area that this DQ has a really bad reputation and I think it's time for the owner to make some change to make something good for this community.
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