I had a great time at this place so far. Cathy is great and friendly. I had a photofacial and that went well. Then I had a Microdermabrasion. My face was baby soft for a little while. Today is my second photofacial. I can tell that my skin doesn't have that dull - tired - out of life look, but I have some freaking nasty breakouts that I am well aware only time (hopefully can stop them uggg hate hate them) - they come and go, but never stop new ones from visiting my face and leaving marks. Did I say I hate that?:( I honestly, got the feeling that only by keeping up with more treatments I will get better and better results, but really so far there is nothing to complain about this place or Cathy. She did everything she said she will do. All good. I am aware she cannot control my hormone related acne, but I will keep on doing more treatments. It did not take two hours of me sitting face up in the sun with very little protection to to get sun spots, so I do not expect to see everything fixed in two hours either. time patience and persistence will do that. Don't forget that this is my experience and my experience alone. I was honest and upfront with them from the moment I went in this place and she was open about everything and took her time to make me feel comfortable - we talked about the negative Yelp reviews and concerns. I felt safe to stay and continue my treatments in there.