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  • Our server and chef were great...that is why I gave 3 stars. The problem is with management. The ventilation system at our table was not working properly which resulted in my husband and myself having all the steam, smoke, etc. blowing into our faces throughout the meal. My husband took the brunt of it and multiple times had to get up from the table to escape the steam, and once had to go to the restroom to wash out his eyes. Again, the chef and server were very apologetic and they informed their manager. At the end of the meal the manager came over and offered us 2 coupons for "free appetizer with entree purchase" on OUR NEXT VISIT. Not a penny was deducted from our dinner. With 6 people in our dinner party our bill was close to $300. We have always been fans of Benihana, and we all enjoyed our meals. But I will definitely reconsider giving them my business in the future.
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