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  • I have come to Shady Park a decent amount of times since their grand opening with the service being relatively okay. However, this visit will surely be my last. After looking over the menu I decided to order a beer and a roll of sushi (let me clarify) ONE roll of sushi, and my friend decided to get some ramen. After about 10 mins go by, they bring out the ramen but no sushi. I wasn't in a huge rush so no worries - I understand it can get busy in the kitchen. Five mins go by, then ten, then 15, and finally 20. By this time my friend had completely finished his meal, I had finished my beer, and the hour of parking I paid for was 10 mins to expiring. Let me also add, halfway through my friend eating, they decided to ask for ID as they wanted to open up the partition between the patio and restaurant. He's only 20 but this issue shouldn't arise halfway through a paying customers meal. My server, Sage, had came to our table several times during this wait amazed I still didn't have my food and actually checked back to the kitchen 2-3 times for me before I finally received it (she was great). But I have never in my life had to wait 30 mins for a roll of sushi. Upon receiving my food, the manager decides to come over to explain how ramen takes two mins to make while sushi somehow takes 30 mins (because it's an "entree" and somehow ramen isn't?) - all he could say was "I understand, BUT...". All he needed to say was, "I apologize is there anything I can do to make it better?" - that would have made the difference between me writing this yelp review or not. He offered me free edamame but seeing as I had just gotten my "entree" and had finished my beer, I countered the offer by asking if they could refill my glass so I had something to enjoy my meal with; he begrudgingly accepted. However, when I got the bill I was charged $8 for a draft beer - even if I had gone to a club up the street I would have paid max $5.50 to $6 for the same product accompanied by better service, and better management. I paid the bill, tipped the waitress and got out of there before anything else could go wrong. All in all, this place is a JOKE. Please, if you're trying to enjoy your evening DO NOT go to this "restaurant."
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