The secretary has a very soft voice so it's a bit hard to understand her. Of course she kept encouraging me to get a longer massage. They didn't really ask me what to focus on. They did my arms, shoulders, legs, back and a bit on my feet. I went there to relieve some pain from my plantar fasciitis but i guess they don't focus on just one thing. They have dark, little rooms with soft music playing to relax you but i felt like they spent a fair amount of time trying to prepare the room in the barely lit room. It was nice but not really what I'm looking for.