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| - I could be funny and use the opening line of "The Works need some work" but I think the 2 stars really highlights how it wasn't a great experience. I had a friend come in from the prairies and he wanted a gourmet burger but hates the city. Burger Priest and Holy Chuck seemed to be out of the question... The Works seemed like a potential place for him to find it.
We went for lunch and it wasn't very busy but the service acted as if each and every table they had required so much work. They were not happy to be there and it really showed. We waited for everything... being acknowledge, menus, cutlery, refills, getting sugar for the coffee, napkins. It was a service disaster.
As for the menu, it's enormous and very overwhelming to read. Some of it almost seems like a joke as the topping combination was hard to imagine (caramlized onions, egg, pineapple, beets and gouda... what?). My friend settled on the Man Cave (lol at the name) and I had screaming goat wrap. The verdict was that it was ok... nothing really about it made it memorable. If anything, because it was so delayed in coming to our table, I suspect it was just cooling down sitting at the pass instead of being freshly served piping hot. The fries were definitely limping even though they had a nice brown colour to them.
Overall, I think the service really killed the entire experience... if only they have attempted to actually want to have customers, I think this would have an A-ok place.
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