I went here for the first time ever in March and bought 4 brand new tires for my Infiniti M35. Now... my tires aren't cheap because they are 19" sports and have TPMS, so it's hard to find good tires for under $1,000/set. I met the store manager and he was super informative on everything to do with tires. He has a similar car and can relate to me. I never once felt like I was being up charged or pushed into something I didn't want.
I had picked out 4 Falcons and he gently told me that he was against them for my car. He said in the Vegas heat they would only last 1-2 years and would start squealing and having TPMS problems after that. Instead, he recommended 4 Nito Motivos. They are new to the market, so he printed out the two sheets for me to compare. After sitting in the lobby comparing the two, I came to the conclusion that he was right. Even though they were a tad more expensive, I was going to get more "bang for my buck" with the Nito's.
The tire installation was fast. They had to have two of my tires delivered from another store but even with that I was out in an hour. They offer free bottled water and have a huge waiting area. Another benefit is that you are in the Target shopping center so you have a lot around you if you want to get up and stretch your limbs. I walked over to Freed's Bakery and had some treats while I was waiting for my vehicle to be finished. They texted me when my car was done and my tires were beautiful!! Plus I got out of there for $700...I was elated.
Just a couple of weeks ago my TPMS sensor went off and I was concerned so I brought my car back in to Discount. They found a bubble in my tire that was a manufacturer defect but could have popped while I was driving. They took this very seriously and replaced the tire right away, free of charge. They also filled up my tires with air and rotated them for free. Great customer service!!