Four stars for the chips and salsa alone. What can I say, I'm easy to please in that regard. Seriously though, that's generally the reason I go here. Also it's right next to Ross Park Mall so it's a convenient stop after a long day of shopping.
Physically, they've renovated the place over the past year compared to how it used to be. It's definitely an improvement in that area. They've got a dining area and a bar area. Both sections have televisions where you can watch whatever popular sports game is going on if that's something that interests you. Staff are generally nice and accommodating although sometimes they run a little slow. If you go there enough, they might start to remember your order for you before the words even come out of your mouth.
Food-wise, it's what you would expect from this type of restaurant. You get what you would expect. Although I'm a bit unhappy with how they've currently been changing their menu around. They're no longer making items with regular white bread which is surprisingly disappointing to this picky eater. I'll pass on the wheat bread. If you're having a "TREAT YOURSELF" type of day and aren't bothered with regretting the amount of calories you've put into your body in just one meal, then order the yummy molten chocolate cake for dessert. It's so chocolatey and so delicious.