I've always been really happy here and been here three times. The first time I needed my heel replaced or repaired. I came back and it was all fixed up perfectly. The gentlemen insisted on not charging me because all he did was some minor glueing and there wasn't any replacement or serious repair needed.
The second time my shoes were re-soled perfectly. They came out looking brand spanking new.
The final time was just to pick up some laces off the shelf. I was ready to buy them and leave, but they insisted on lacing them up for me. Great service!!
The only downside is that they get busy and sometimes you'll have to wait a week or two.