Great customer service from the Big guy named John Sewell, i was little sad cause i was returning my equipment for personal reasons, I explain to john my situation and he make me feel better understanding my situation, I LOVE THE SPEED OF THE INTERNET, no company can't match that!!! Cable cox is the BEST, i will comeback to get my service as soon my situation gets better. I do recommend cable cox to everyone, i did check the reviews but that is people who always complain about everything in life, good things cost money if people can't afforded just go with an antena from the 80s Lol,