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  • I came here with two friends for a girls weekend. We chose Aston MonteLago because we got a great deal on Groupon, but it was not worth it. We checked in late and the front desk lady was not the most friendly. Arriving in our room the temperature was at 77 degrees (in JULY, in LAS VEGAS!). Long story short, after two visits from maintenance we were told the AC was broken. The girl we were working with during the problem was very nice, but we still had to fight for some compensation. We later called groupon for a refund. They called the hotel and even they the girl said yes they approved a refund, groupon was being told otherwise and would not issue it. The AC in our room was not working, really, why so much trouble? Aside from the AC, staying at the "resort" you are charged $25 per day for resort fees. There were not enough towels in the room for us (3 in the room, only 2 pool towels) so we asked the front desk but they were all out. No towels at the pool area either, and the pool was not clean. There was a good amount of debris in the pool, and build up along the tile. The man monitoring the pool yelled at everyone in the pool twice while we were there. Honestly, yelled! There is also no alcohol or food allowed in the pool area, and there is no bar or place to buy food while at it. Aside from the AC being out our stay was overall okay, the room we stayed in was nice, but I would not classify this place as a resort--ever. It was just a normal hotel. Also, we did like that it was quiet for the most part and away from all the action of the strip. Definitely will not be returning to the hotel, or recommending it.
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