I love this place for AYCE Crablegs! Very few times have I gone that I wasn't satisfied with the service, but it's happened. I would have given 4 stars, but I don't think it appropriate they tack on a tip at all, let alone if you have 5 or more people at your table. I think the few times I've had a rude wait-person, it was tied to the fact the tip was automatic and they felt they could provide rotton service without repercussions. Also, basically, 2 parents and 3 children meet that limit and parent's with children shoudn't be penilized like that. It used to be tables of 6 or more, but they've changed that policy. I always tip; usually 20% if the service was great, 15% if it was just so-so.