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| - I would give this place 5 stars because their service is always superb, and they always make perfect drinks.
The reason for the 2 star rating? This drive-thru is HANDS DOWN the BIGGEST CLUSTERF*CK I have ever experienced!!! I have been to this Starbucks 50+ times over the year, and RARELY has the drive-thru run easily. When there is a line, and a car enters from 16th street, they try to get in line, both blocking anybody from leaving the (one way direction) Starbucks parking lot, as well as preventing anybody from being able to turn into the complex off 16th street, OR leave the complex on 16th street. Cars just end up sitting at a stand-still, and I have been stuck trying to exit at times for up to 15 minutes. Why can't they put up a barrier? They really, REALLY need to figure out a way to get this running smoothly, or a lot of their business is going to be lost to the new Dunkin Donuts across the street. Sure, you're not getting your Pumpkin Spiced Whatever the Heck, but for those who just need coffee, it's way easier.
GET IT TOGETHER, STARBUCKS!
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