I am usually very generous when writing a review. Today I might be just a little more objective. Darden corporation, you might be putting far to much emphasis on the operational duties of being a hostest at your restaurant. Due to her hair style we will call her Velma, painting a picture yet? Also they don't wear name tags and at no time was I introduced. So I walk in today with my children around 4:00 and "velma" makes eye contact with me then turns her back to me because rangling her menues is so much more important than actually welcoming us to Long horn. I'm immediately put off by this and I start wondering if we should walk out. For details explained lated i'm very glad we didn't. So now "Velma" counts us and grabs three menus and as more of a statement than a question says 3? She starts walking because apparently us being there is keeping her from the most important task ever, her menus. I tell her that we are waiting for the fourth member of our party and this seems to perplex her. Now keep in mind folks that at some point the braintrust at Darden flys their employees to Florida to be certified to meet the grueling requirements of Darden. I'm getting the idea the "Velma" might have not passed the menu segment and had to retake that portion because the guest walking in takes a back seat to making sure they are in place. They even have their staff wearing police style communications. I envision at this point a whole code system to ensure the god almighty menues make it back to the podium. So now because we are not offered the choice of waiting until our fourth member arrives we are walking briskly to keep up with "Velma" to a table. She gets to the table and makes the question of is this table alright sound far more that a statement. Now I do something that stumps her. I tell her no. The table is the closest to the kitchen they have, hum! My children maybe the reason? The table is also half booth with two chairs and just not what I want when paying for dinner. So now "Velma" being even more stumped walks back to the podium, her barrier to the general public. "Velma" now hands me a pager and misses my joke completely as I tell me children that now we are known as 43. Humor is completely lost on "Velma" as at this point I am keeping her away from her precious menus. By now my wife arrives, formerly known as my fourth. This point "Velma" might seem just a little happy because she is clutching her menus. Now at this point you may think I need to get a life and might also be wondering why a 3 start review. Once seated we met Haili. I know her name because she cheerfully introduced herself and welcomed us to Longhorn. Wow she gets it. As obnoxious as I may be she usderstands that menus really don't create revenue but guest do. We looked over our menues and order and have a really nice dinner. Haily has the Darden indoctrination and says my pleasure to just about anything you ask and even acknowledges that when I ask if thats a Darden thing. Turns out she moved to Az from New York with the company to open new locations. This is a very good choice as she does a great job of chipping away any damage done by hostest "Velma" we have a nice cross section of menu items and a nice strawberry shortcake to share. During no point of our meal were our tea glasses empty because Haily is on it. We pay, we grab our takeout box and walk towards the hostest podium. Now I can't help but walk real slow just to offer the opportunity of maybe a thanks for coming perhaps just kiss my ass but nope nothing. "Velma" is now teaching we will call him Erchal how to make sure the menus are in order. I say thank you for choosing Longhorn but this just satisfies my humor as it is lost on "Velma". Way to busy training "Erchal" the importance of the menu's. Food overall was good. Porterhouse never disapoints. HAILY is awesome! Need I say more about "Velma"? No! A perfect solution here would be a field trip acoss the street to the olive garden. Why you ask? If you have ever been to the Surprise location of the Olive garden then you know Lynn runs that place to perfection! Darden are you listening or bigger question, do you care?