My husband & I worked with Wally on the purchase of our 1st Jeep. He was very friendly & patient as we took three different Jeep models for a test drive, even taking the top off for one of them so we could get a true feel for what it'll be like. He answered all our questions & always called us by our 1st name. When we finally decided on one we loved, he wasn't pushy and went above & beyond to get us a monthly payment that was within our budget. We also dealt with Spencer and Troy, who were also very friendly and non threatening. I'd actually use that phrase "non threatening" to describe the whole car buying experience at Moore Chrysler Jeep.