My first time taking my sons to a real barber shop was last week. My boys desperately needed cuts. Both are tender headed. My 5 year old is a busybody, so I was nervous he would move and mess up the cut or the barber would get annoyed. James did the cuts and he was incredibly patient with both boys, even when my 5 year kept moving and crying because he didn't want a hair cut, James showed no signs of irritation, even with me being the hovering mom that I am. Another barber was there, I don't remember his name. Both guys were welcoming, hilarious, and helped me feel comfortable about the experience. Both of my boys got great cuts and we have a barber. Thanks James!