I arrived with nobody in front of me. I signed in, no problem. Guy at desk said it would be just a few minutes. After 15 min., the phone rang and same guy answered. He walked over to me asking if I wanted 'just' a manicure? When I replied that I did, he recommended that I go grocery shopping at Marc's as they have just had a reservation for a pedicure. They had to take her first because it was more money.
I left and won't return.